Privacy Policy

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

• Name
• Email address
• Company name
• Job title
• Phone number
• Billing and payment information
• Account credentials
• Communications you send to us
• Support inquiries
• Feedback and survey responses

B. Account and Usage Information

• Account ID and subscription status
• Login activity
• IP address
• Browser type and device information
• Operating system
• Access times
• Referring URLs
• Usage logs and interaction data

C. Transaction Information

If you purchase products or services:

• Billing address
• Payment method details (processed via third-party payment processors)
• Order history
• Subscription status

We do not store full payment card numbers unless explicitly stated and secured through compliant systems.

D. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Authenticate users
• Maintain sessions
• Improve functionality
• Analyze performance
• Provide marketing communications (where permitted)

You may control cookies through your browser settings.

2. How We Use Information

We use collected information to:

• Provide and operate the Services
• Process transactions
• Authenticate users
• Provide customer support
• Improve product functionality
• Monitor system performance and security
• Detect fraud and abuse
• Comply with legal obligations
• Communicate updates, product notices, and service announcements
• Send marketing communications (where permitted by law)

We may aggregate or anonymize data for analytics and business intelligence purposes.

3. Legal Bases for Processing (If Applicable)

Where applicable (including GDPR jurisdictions), we process personal data under the following legal bases:

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• Consent (where required)

4. How We Share Information

A. Service Providers

Third-party vendors who assist with:

• Cloud hosting
• Payment processing
• Analytics
• Email delivery
• Customer support
• Security monitoring

These providers are contractually obligated to safeguard data.

B. Marketplace Platforms

If you purchase through a third-party marketplace, information may be shared with that marketplace provider as required for transaction processing.

C. Legal Compliance

We may disclose information:

• To comply with law, regulation, subpoena, or court order
• To protect rights, safety, or property
• To investigate fraud or security issues

D. Business Transfers

In the event of a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction.

We do not sell personal information for monetary compensation.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no method of transmission over the Internet is completely secure. Use of the Services is at your own risk.

6. Data Retention

We retain personal information:

• As long as necessary to provide Services
• As required by contract
• As required by law
• As necessary to resolve disputes or enforce agreements

Data may be anonymized and retained for analytics purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent

To exercise rights, contact: legal@vsitechnologies.com

We may require identity verification before fulfilling requests.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

• Know what personal information we collect
• Request deletion of personal information
• Correct inaccurate personal information
• Opt out of certain data sharing practices

We do not sell personal information as defined under California law.

Requests may be submitted to: legal@vsitechnologies.com

9. International Data Transfers

VSI operates in the United States. If you access the Services from outside the U.S., your information may be transferred to and processed in the United States.

By using the Services, you consent to such transfer. Where required, we implement appropriate safeguards for cross-border data transfers.

10. Children's Privacy

The Services are not directed to children under 13. We do not knowingly collect personal information from children.

If we become aware that we have collected such information, we will take steps to delete it.

11. Third-Party Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices of third parties.

12. Changes to This Policy

We may update this Privacy Policy at any time. Updated versions will be posted on our website with a revised "Last Updated" date.

Continued use of the Services after changes constitutes acceptance of the updated Policy.

13. Contact Information