Shipping Policy

1. Where we ship

We ship genuine Apple products to the fifty United States, Washington D.C., and U.S. territories. We do not ship internationally at this time. Orders to Alaska, Hawaii, and U.S. territories may carry an adjusted rate and extended transit time, shown at checkout before you pay.

2. Order processing time

Orders are processed within one to two business days after payment clears and passes verification. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed after 12:00 PM Pacific Time, or on a weekend or holiday, begin processing the next business day. You receive an email with tracking as soon as your order ships.

3. Shipping methods and delivery time

Delivery time is the sum of processing time plus transit time. Transit estimates begin the day the order ships, not the day it is placed.

• Standard delivery: three to seven business days in transit.
• Expedited delivery: two to three business days in transit, available at checkout for an additional fee where offered.

We ship via FedEx, UPS, and USPS and select the carrier that best fits the destination and service level. Delivery estimates are not guarantees; carrier delays, weather, and supply conditions outside our control can extend them.

4. Shipping cost

Standard shipping is free on orders of $50.00 or more. Orders under $50.00 are charged a flat standard shipping rate shown at checkout before you pay. Where offered, expedited delivery is available at checkout for an additional fee. The rate you see at checkout is the rate you pay.

5. Product availability

Apple product availability follows manufacturer supply. Newly released or high-demand models may carry a longer ship estimate, shown on the product page or communicated to you promptly after purchase. If an item becomes delayed after you order, we will contact you with a revised ship window and offer to wait, substitute an equivalent item, or cancel the affected line for a full refund.

6. Order verification and signature confirmation

Because Apple devices are high value, every order ships with signature confirmation required and cannot be left without a signature. For fraud prevention, we may verify billing and shipping information before releasing an order, which can add a short delay. You are responsible for providing a complete, accurate shipping address; we are not responsible for orders sent to an address entered incorrectly at checkout.

7. Device serial numbers and Activation Lock

Devices ship sealed with the manufacturer serial recorded to your order. Please do not sign in with an Apple Account or enable Activation Lock on a device you may return; a device returned with Activation Lock enabled cannot be accepted until the lock is removed from your account.

8. Order tracking

A tracking number is emailed when your order ships. Allow up to twenty-four hours for the carrier to show first movement.

9. Lost, damaged, or stolen shipments

Inspect your package on arrival. If a device arrives damaged, or a tracked package is marked delivered but not received, contact us within 7 calendar days of the delivery date at the email or phone below. We will open a carrier claim and work with you toward a replacement or refund. Keep all packaging and materials until the claim is resolved.

10. Dead on arrival and defects

An Apple device that is dead on arrival or develops a defect is covered by the Apple manufacturer warranty and, where applicable, our Sales & Refund Policy. Contact us first and do not discard packaging. Defective or not-as-described items are returned at our expense.

11. Returns

You may return or exchange an item within 7 calendar days of the delivery date, in its original condition with all included parts, accessories, and packaging. A device with Activation Lock enabled cannot be accepted until the lock is removed from your account. For full details and to start a return, see our Sales & Refund Policy.

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